Privacy policy

Pure Oak Revival

1. Introduction

Pure Oak Revival ("we", "our", or "us") is committed to protecting your privacy and handling your personal information in a transparent and secure manner.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, purchase products, or interact with our services.

2. Information We Collect

We may collect and process the following types of personal information:

• Name

• Billing and delivery address

• Email address

• Phone number

• Payment details (processed securely by third-party payment providers)

• Order history and purchase information

• Website usage data (such as IP address, browser type, and cookies)

3. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfil orders

• To deliver purchased products

• To provide customer support

• To send order confirmations and updates

• To improve our website, products, and services

• To comply with legal obligations

Where you have given permission, we may also use your email address to send marketing communications about new products or promotions.

4. Sharing Your Information

We do not sell or rent your personal information.

However, we may share necessary information with trusted third parties including:

• Payment processors

• Delivery and courier services

• Website hosting providers

• Marketing and analytics platforms

These third parties only receive the information necessary to perform their services.

5. Data Storage and Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.

Payment information is processed through secure third-party providers and is not stored directly by Pure Oak Revival.

6. Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

Users may control or disable cookies through their browser settings.

7. Your Data Protection Rights

Under applicable data protection laws, you may have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your personal data

• Object to certain types of processing

• Request restriction of processing

Requests regarding personal data can be made by contacting us using the details below.

8. Data Retention

We retain personal data only for as long as necessary to fulfil orders, comply with legal obligations, and maintain business records.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be published on this page.

10. Contact Information

If you have questions regarding this Privacy Policy or how your personal data is handled, please contact:

Pure Oak Revival

Email: [email protected]